Frequently Asked Questions

SKYALITE ISSOMS (Integrated Safety & Security Oversight Management System) is a comprehensive digital platform built exclusively for Civil Aviation Authorities. It covers all seven ICAO regulatory domains — OPS, AGA, AIR, ANS, AVSEC, PEL and RPAS — plus IFP design, USOAP-CMA, surveillance, enforcement, inspector training management, and AI-assisted document analysis, all in one integrated system.

SKYALITE ISSOMS covers all seven core regulatory domains: Flight Operations (OPS), Aerodromes (AGA), Airworthiness (AIR), Air Navigation Services (ANS), Aviation Security (AVSEC), Personnel Licensing (PEL), and RPAS. Additional specialist modules include the 16-step IFP Design & Validation system (Doc 9906 / Doc 10068), USOAP-CMA (Doc 9735), National Continuous Monitoring Coordinators (NCMC), and the RSOO module for regional oversight organisations.

Every regulatory module follows a structured 5-phase certification process aligned to ICAO Doc 9734 — from Pre-Application through Formal Application, Document Evaluation, Demonstration & Inspection, to final Certificate Issuance. Each phase has dedicated inspector and applicant portals, phase-specific checklists, document requirements, and a full audit trail. Phase closures require HOD and DG sign-off with electronic signature.

The USOAP-CMA module implements ICAO's Universal Safety Oversight Audit Programme Continuous Monitoring Approach in full — covering all 8 audit areas, 8 critical elements, and protocol questions per Rev K 2020 and Rev L 2024. It includes Effective Implementation (EI) scoring, State Aviation Activity Questionnaire (SAAQ), Corrective Action Plan (CAP) tracking, and iSTARS-compatible reporting. We also provide structured ICAO audit preparation assistance to help states achieve readiness.

The IFP module implements a complete 16-step instrument flight procedure design and validation workflow aligned to ICAO Doc 9906 (Volumes I–V) and Doc 10068. It includes a 3D OLS Check System rendering all 8 ICAO Annex 14 Amendment 18 obstacle limitation surfaces with obstacle evaluation, and separate portals for CAA inspectors and IFP service providers.

You can reach us by email at info@skyalite.aero or support@skyalite.aero, or call us on +260 973 033 223. Our team is available Monday through Friday, 08:00 to 17:00 CAT (Central Africa Time). Use the contact form on our website to request a demonstration or submit an enquiry.

Yes. Each module includes a settings section where your authority can configure department profiles, ICAO-referenced regulations applicable to your state, service fee schedules with local currency, and authority branding. All certificates, licences and official outputs automatically reflect your CAA's identity. The platform is designed to accommodate any ICAO member state's regulatory context.

ROSS (Regional Oversight & Safety System) is a dedicated platform built for Regional Safety Oversight Organisations (RSOOs). It provides a Secretariat portal for regional oversight management and individual member state portals — enabling cooperative safety oversight and mission management across member states. ROSS is built on the proven SKYALITE ISSOMS architecture and is configurable for any RSOO.